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Returns
Returns at Clothes by Freanwil will only be accepted when:
Only when all of the above criteria are satisfied, will a return be acceptable. If order is returned without
an ARN, it will be returned to sender at sender's expense. If a credit or refund is requested, in lieu of an
exchange, a 25% restocking fee will be charged. (shipping charges are non-refundable)
Return Address: (By U.S. Postal Service only. Shipping is at the expense of customer)
Clothes by Freanwil
P.O. Box 398076
Dallas, TX 75339
Phone: Local: 972-230-9480 Total Free: 1-877-375-9888
Returns at Clothes by Freanwil will only be accepted when:
- You have obtained an Authorized Return Number (ARN) from Clothes by Freanwil
- We are notified within 48 hours of receipt of order (you will be issued an Authorized Return
Number (ARN)). NOTE: Every return must have an ARN ... no exceptions. - Item is in its original condition (i.e., apparel has not or appear worn, has original tag(s), bag(s),
etc.) - Item is returned within five (5) days of receipt at customer's expense.
- All return(s) are at customer's expense.
- No return on hats, handbags or formals (all sales are final).
Only when all of the above criteria are satisfied, will a return be acceptable. If order is returned without
an ARN, it will be returned to sender at sender's expense. If a credit or refund is requested, in lieu of an
exchange, a 25% restocking fee will be charged. (shipping charges are non-refundable)
Return Address: (By U.S. Postal Service only. Shipping is at the expense of customer)
Clothes by Freanwil
P.O. Box 398076
Dallas, TX 75339
Phone: Local: 972-230-9480 Total Free: 1-877-375-9888
Shipping and Handling
Clothes by Freanwil ship primarily via ups, Fed Ex and U.S. Postal Service (USPS). Your choice can
be made during checkout. Shipping and handling charges will be added to your order prior to shipping
as determined by the weight of order (apparel(s) plus dimensions of shipping container(s) plus
ship-to-destination)..
Most in-stock merchandise are shipped (ground) within 24 hours, normally via UPS, Fed Ex or U.S.
Postal Service (USPS). Each carrier offers overnight, 2 or 3 day service at an addition charge.
FREE GROUND SHIPPING for suits only within the continent of the United States of America,.
in all showrooms EXCEPT Showroom 10 (Group Suits), Ben Marc Showroom 1 (Sports) and
Showroom 12 (Manager's Special). All returns/exchange(s) will be shipped at customer's
expense. This is a limited time offer. Please direct questions to customer service.
Clothes by Freanwil ship primarily via ups, Fed Ex and U.S. Postal Service (USPS). Your choice can
be made during checkout. Shipping and handling charges will be added to your order prior to shipping
as determined by the weight of order (apparel(s) plus dimensions of shipping container(s) plus
ship-to-destination)..
Most in-stock merchandise are shipped (ground) within 24 hours, normally via UPS, Fed Ex or U.S.
Postal Service (USPS). Each carrier offers overnight, 2 or 3 day service at an addition charge.
FREE GROUND SHIPPING for suits only within the continent of the United States of America,.
in all showrooms EXCEPT Showroom 10 (Group Suits), Ben Marc Showroom 1 (Sports) and
Showroom 12 (Manager's Special). All returns/exchange(s) will be shipped at customer's
expense. This is a limited time offer. Please direct questions to customer service.
International customers:
We use Global Priority for international orders through the United States Postal service. We are not
responsible for lost international orders. If an order is lost, we can supply a custom's number that may
help you with your local postal system.
We use Global Priority for international orders through the United States Postal service. We are not
responsible for lost international orders. If an order is lost, we can supply a custom's number that may
help you with your local postal system.
| For questions and comments, please e-mail us at: service@clothesbyfreanwil.com or call us at our local or toll free number above |
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Clothes by
Freanwil
Freanwil
Shipping & Returns Policy
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Shop early for
best selections!
best selections!
